Thank you for shopping at oriandcalli.
If for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in the singular or in the plural.
Definitions
For the purposes of this Return and Refund Policy:
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means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
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(referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to oriandcalli.
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refers to the Website.
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refers to oriandcalli, accessible from www.oriandcalli.com
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referring to the items offered for sale on the Service.
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mean a request by You to purchase Goods from Us.
Cancellations and refund :-
You are entitled to cancel Your Order within 2hr by giving the reason for doing so.
After Cancellation the refund amount will be reflect in bank account or source of payments in 5 to 7 business working day.
we are not accepting any cancellation, Refund, Return and exchange on any order once the order is shipped and tracking ID is generated.
In unlikely event of damaging or missing of the goods during shipping or transit you have to send us unboxing video & photos of damage package plus outer slip within 2 days.
Due to impose custom charges if customer refuse the parcel it will not be considerable or responsible for return and refund.
Returning Goods
We accept returns only when the product is received back by us safely and in unused, original condition.
Refunds will be processed only after we receive and inspect the returned order. If the product is used, damaged, missing parts, or not in resaleable condition, we may not be able to offer a refund.
For international orders, return shipping charges, customs duties, taxes, or any transit-related charges are the customer’s responsibility. We are not responsible for loss or damage during return transit, so we recommend using a reliable shipping service with tracking.
Once the returned order reaches us safely and passes inspection, the eligible refund amount will be processed.
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: oriandcalli@gmail.com
By visiting this page on our website: www.oriandcalli.com
By phone number: 9552880199
